The Scrum Master’s Role in Conflict Resolution

A Balancing Act

Photo by Solal Ohayon on Unsplash

A conflict within a Scrum Team is a regular and inevitable occurrence that can arise due to differing opinions, work styles, personal differences, or misunderstandings. In an agile environment, conflicts can signify a high level of commitment and a strong desire for a quality outcome. But how should the Scrum Master handle these situations?