Unlocking the Power of Coaching

5 Tipps How Scrum Masters Can Help Teams Reach Their Full Potential

Britta Ollrogge, MBA
3 min readFeb 26

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Two hands, a small flower.
Photo by Lina Trochez on Unsplash

As a Scrum Master, you are the driving force behind an agile team. You are responsible for ensuring that the team works according to the rules of the Scrum framework and is constantly improving. Therefore, one of the essential tools in your arsenal is your coaching ability.

A coach is someone who helps other people reach their full potential. In Scrum Teams, coaching means helping your team improve and succeed. Coaching skills include listening, giving feedback, asking questions, showing empathy, providing clarity, and maintaining a positive attitude. As a Scrum Master, you are a coach to your team. You help your team achieve their goals by improving their skills and teaching them how to work according to the rules of the Scrum framework. By enhancing your coaching skills, you can ensure that your team is successful and continually growing.

Here are five tips on improving your coaching skills and making your team more successful.

  1. Listen actively
    As a Scrum Master, you need to be a good listener. You need to understand what your team is saying and what they are not saying. So actively listen when your team talks about their challenges and problems. Ask open-ended questions to deepen the conversation. Don’t just listen to the answer; listen to understand.
  2. Give feedback
    Feedback is an essential part of any agile way of working. As a Scrum Master, you need to be able to give and receive feedback. Give constructive feedback that helps your team improve. Accept feedback from your team and use it to improve yourself.
  3. Be a role model
    As a Scrum Master, you need to be a role model for your team. Show how to take responsibility and how to work in a self-organized way. Be an example of good work behavior, and follow the same rules you set for your team.
  4. Support your team
    A Scrum Master should always be ready to support his team. Be there to help your team when there are problems. For example, offer support when a team member has difficulty completing a task. Be ready to help your team even when things get tricky.
  5. Ask questions
    As a Scrum Master, you should be able to ask the right questions…

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Britta Ollrogge, MBA

I write on Self Improvement 🌱, Productivity 🎯, and Agile Product Development 🏄. My goal is to inspire.💡https://www.britta-ollrogge-consulting.com