Why Empathy Matters For Scrum Masters

And How To Maintain It

Photo by Aamir Suhail on Unsplash

As Scrum Masters, our job is to lead and support the team. An essential part of this role is the ability to be empathetic. Empathy means seeing things from someone else’s perspective and understanding their emotions. It is vital to communication and relationships, especially in the work environment.

Why empathy is important